855-MD-BHIPP
855-632-4477 M-F 9AM-5PM
Telemental Health Services
BHIPP offers direct telemental health services for youth and families who otherwise may not have access. Services are provided by a clinical team with extensive experience in the care and treatment of children and adolescents with psychiatric disorders and take place via phone, email, or HIPAA compliant encrypted video call. BHIPP telemental health referrals are initiated by a primary care provider and are evaluated for eligibility on a case-by-case basis.
PSYCHOLOGICAL EVALUATION
Psychological evaluations with a child psychologist for specific behavioral health concerns in need of diagnostic clarification, such as whether symptoms may be due to a developmental delay, an Autism Spectrum Disorder diagnosis, or another mental health concern.
COMPLEX CARE COORDINATION
Care Coordination services with a master’s level mental health professional who assists families whose children have complex needs in getting connected to service providers and navigating the mental health system of care.
Care coordination services may be appropriate when there is a need for improved coordination of care around one or more of the specific areas below that will impact treatment/health outcomes:
- Multiple specialty care providers lacking communication between systems.
- Parent/caregiver support (resource allocation, scheduling and follow-up).
- Limited patient/family literacy with the mental health system of care.
- PCP is requesting past medical records that could be beneficial to treatment planning that family is struggling to obtain on their own.
RECORDS REVIEW AND TEAM CONSULTATION
Review of patient history and medical records to provide diagnostic clarity and guide overall treatment planning.
Getting Started
To make a referral for BHIPP Telemental Health Services start by contacting our Consultation Warmline at 1-855-MD-BHIPP.
*Please Note: A BHIPP Consultation is required prior to initiating a telemental health referral. Referrals and requests for services can be made by primary care providers only - patients/families should not contact BHIPP directly to initiate telemental health services.
FAQ
Are there costs associated with BHIPP’s telemental health services?
Referrals to BHIPP services are available free of charge and regardless of your patient’s insurance status.
What information will I need when I call?
The behavioral health consultant (BHC) will ask you for a brief description of why you are calling. The BHC will ask for the patient’s age, gender, race, and insurance coverage, as well as any pertinent history, including current/previous treatments, medication regimen, and current diagnoses. They will arrange for a call with one of our BHIPP child and adolescent psychiatrists who may ask additional questions to assist in providing the best consultation possible. If after completing the consultation you and the BHIPP Consultant agree that telemental health services would benefit your patient, they will assist you in starting a referral.
What type of cases are appropriate for a telemental health referral?
Telemental health services are reserved for children who have been unable to access care locally and who would benefit from one or more of the following services: psychological evaluation, care coordination, or records review and consultation by our clinical team.
What happens after I complete a consultation?
After you have completed a consultation, the BHIPP Telemental Health team will review your case information and determine whether the patient/family is eligible. If the patient/family is eligible for services, our Care Coordinator will contact you to complete a referral form that includes the name and contact information of the child and parent/caregiver. Once the referral form is completed and returned, the Care Coordinator will contact the parent/caregiver for consent, and to initiate services.
About Us
BHIPP is supported by funding from the Maryland Department of Health, Behavioral Health Administration and operates as a collaboration between the University of Maryland School of Medicine, the Johns Hopkins University School of Medicine,and Salisbury University.
BHIPP and this website are also supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $433,296 with approximately 20% financed by non-governmental sources. The contents of this website are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government. For more information, visit www.hrsa.gov.
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